Frequently Asked Questions

Below is a list of our most frequently asked questions. If you have a question that is not listed please contact us via the contact form or call us on 01933 443833.

How It Works

These are our most frequently asked questions about the way Admiral Charity Cards works with the charities you love to support.

Yes, Admiral Charity Cards has two brands: The Christmas Collection and Festive Collection. Please visit the Festive Collection website for a wide range of alternative Christmas card designs to choose from.

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All products can be purchased in any quantities over 30 per design.

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Yes! All orders for cards and card calendars are supplied with white peel and seal envelopes, however orders for postcards do not come with envelopes as they are not required.

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We have worked hard to keep our prices competitive while not reducing the quality of our product. The total cost of your order will be dependent on the number of cards, use of logos, signatures and colour. We are happy to speak to you to discuss the most cost-effective options for you. We also offer staggered discounts so the earlier you order the more you save.

 

To view our pricing table please click here.

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Of course, you can have whatever you would like printed inside of your cards. You can include your own greeting, address, contact details, seasonal opening times or even a personal poem...whatever you need to make the right impression! 

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Yes, you can add your logo and/or signatures to the inside of your cards for £25. All you need to do is send any logo or signatures you would like printed to us via email (as a JPEG, TIF or EPS) and we will place it in your proof. If there are any problems, we will contact you immediately.

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We will print your greeting, logo in whatever colours you would like. There will be a charge of 20p per card (subject to early order discounts).

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Delivery to 1 UK Mainland address is free of charge. We will also deliver overseas, simply supply us with the address for the cards and we will arrange a quote for overseas delivery.

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Delivery will be made within 7 working days from when you have informed us you are happy with your proof. All of our deliveries within the UK are made via UK Mail, who offer a tracking and sign for service.

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We accept most major debit and credit cards, cheques and BACS transfers. You can pay online when ordering using a debit/credit card or we will send you an invoice to be paid on receipt of goods. (organisations only).

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If you have ordered from us in the past three years we will have all your details, including your greeting choice from your last order. Contact us by phone or email and we will forward you your past proof. All you need to do is choose a new card and quantity.

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Order a sample via the website and we will mail it out immediately. All sample requests received by 2pm are fulfilled the same day and posted via Royal Mail 2nd class post.

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10p per card + vat goes to your chosen charity or multi-charity. If you order direct through a charity's web site then that charity will receive 20% + vat of the total order value.

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It is normal for us to print your chosen charity logo on the inside of your card, however if you would not like this we will remove the logo. Your charity donation will not be changed if you choose to display the charity logo or not.

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Wherever possible, packaging used is either recycled, biodegradable, compostable or a combination of these. All our waste is sorted and the vast majority is sent for recycling. Most external communication, such as enquiry replies and invoices are emailed wherever possible and we strive to limit our paper use within the office.

For more information please see our environment policy here

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Of course! Admiral Charity Cards will help you through any questions or problems that you have. Please call our customer service team on 01933 443833 or send us a message

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